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How can we help?

General

  • Can I move a license to a new machine or other user?
  • Can you notify me when there is a new release?
  • How does DragDrop for Outlook work and how secure is it?
  • What are the minimum system requirements?
  • When do I receive the download URL?
  • Where are the DragDrop for Outlook logfiles stored?
  • Why do I need a support subscription?

Installation

  • Can I do silent uninstalls (By command line)?
  • How can I test after installation?
  • How do I deactivate a license?
  • How do I install DragDrop for Outlook?
  • How to setup DragDrop Enterprise License (version 6 and above)
  • How to setup DragDrop Single License (version 6 and above)
  • I want specific control over the users who can use the add-in
  • Is there a separate installer for 32bit or 64bit?
  • Is there an MSI installer?
  • Registry settings
  • Slow and Disabled Com Add-Ins
  • When I drag drop a message to another application it is moved to "Deleted Items"
  • When I drag drop a message to Firefox it is moved to "Deleted Items"

Payment

  • Can I early renew my support subscription?

FAQ didn’t solve your problem?

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Ultimate license

The Ultimate License is made for
Enterprises with a large number of Users and OEM resellers.

If you would like to request a quotation please fill in the form below.