Interference from Virusscanner (Kaspersky)
When you encouter an interference from your Kaspersky security software, try to disable the virusscanner plugin or add the following application files to the allow list:
- C:\Program Files (x86)\HUSS BV\HUSS Outlook drag & drop to Browser\x86\HUSS Outlook-drag-drop-to-browser.dll
- C:\Program Files (x86)\HUSS BV\HUSS Outlook drag & drop to Browser\x64\HUSS Outlook-drag-drop-to-browser.dll
How can I test after installation?
Just drag any email or attachment to our test page:
No files will actually be uploaded or stored, so don’t worry about that.
Is there a separate installer for 32bit or 64bit
The installer contains all files for both environments and autodetects the outlook version so you don’t have to worry about that.
When I drag drop a message to Firefox is it moved to "Deleted Items"
- Make sure you update Firefox to the latest version
- Reset Firefox to default settings:
In the address bar type or paste: about:support
> Click the button: refresh Firefox
- Advanced option:
In the address bar type or paste: about:config
> Click the button promising to be careful
> In the search box above the list, type or paste autos and pause while the list is filtered
> Double-click the browser.tabs.remote.autostart.2 preference to switch the value from false to true
- A workaround for this issue is pressing ctrl while drag & drop the message
When do i receive the download url?
A download link will be emailed to you after your payment has been completed.
Are there additional costs?
The one time payment will give you a lifetime license. There are no additional costs.
I need installation support?
Please contact us to hire an engineer that is specialized in deploying our software in corporate environments.
Can I move a license to a new PC or other user?
Yes, we have a migration tool available from the “my account” page
FAQ didn’t solve your problem?
Please contact us