How do I deactivate a license?

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If you want to deactivate a license you should open the licenseinfo.exe, this can be found at C:\Program Files (x86)\DragDrop\DragDrop for Outlook (- Enterprise), depending on the installation. When you run the exe you should see the following screen:

Then there is the button ”deactive license”. Click on the button and it will be deactivated.

With the Enterprise license (and starting with V5.3.0) you can also manage your activations via our online dashboard and desktop application that connects directly to your ActiveDirectory, easily exposing unused/removed users.
Make sure the add-in is removed from the users computer otherwise it will register again when starting Outlook.

You can find more documentation about managing your Enterprise or Ultimate license via this link:
https://www.dragdrop.com/manage-enterprise-and-ultimate-license-activations/

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