How Can We Help?
When I drag drop a message to Firefox it is moved to “Deleted Items”
- Make sure you update Firefox to the latest version
- Reset Firefox to default settings:
In the address bar type or paste: about:support
> Enter/Return
> Click the button: refresh Firefox - Advanced option:
In the address bar type or paste: about:config
> Enter/Return
> Click the button promising to be careful
> In the search box above the list, type or paste autos and pause while the list is filtered
> Double-click the browser.tabs.remote.autostart.2 preference to switch the value from false to true - A workaround for this issue is pressing ctrl while drag & dropping the message